Why cant my mac laptop download file

Any time she tries to download a file from the web, absolutely nothing happens. This is true for both Firefox and Safari and applies to any type of file picture, game etc. On the other hand, updates from Apple download fine and my laptop downloads fine when plugged into her cable modem.

She is running the latest version of OS X and the start of the problem does not seem to coincide with any new software being installed. Any ideas as to what might be the cause? Web pages are displaying properly? Did you uninstall any programs, like SpeedDownload, or any download manager? Web pages look normal, nothing was recently added or removed.

The problem occurs whether she clicks on a download button, or tries to manually drag a graphic onto the desktop. There is no acknowledgemnt from the machine that anything took place.

If the download folder is set to one of these locations and you get that error message, click on that folder in the Finder and then choose Get Info from the File menu. Since she has the same problem with both Safari and Firefox, it seems unlikely that it is a problem within these programs. Both are set to use the default folder, and worked fine until recently. Questions asked in the community will likely receive an answer within 4 hours!

View solution in original post. Then you won't get the "download button" in the web interface. What I'm trying to do is take the files off Dropbox and save them on a hard drive. I don't want to lose the files but it seems very difficult to move files from Dropbox to laptop. I'm almost trapped into keeping them in Dropbox!!! Condescending talk of I'm having the same issue and can't download the file using the web interface.

I click the download button and nothing happens. Hi Jane Thanks for the reply. Trying to download a different file doesn't work. The error message says "There was an error downloading your file.

You'd think that I ought to be able to download my own files, right? Error Message. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article. Help center Community Dropbox learn Contact support.

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